-cropped.svg){kind=small}
.svg){kind=small}
Manta Health implementations are designed to be fast, low-lift for your team, and secure from day one. Manta leads the platform setup. You confirm the details, approve the configuration, and train your staff. Most of the work happens on our side.
Manta leads platform setup: tenant provisioning, payer configuration, and infrastructure. Your team handles practice-side setup, including roles, locations, users, and integrations, guided by Manta at every step with explicit approval required before anything moves forward.
Manta supports customers after go-live through a Customer Success and Operations partnership built to keep workflows stable and improving.
Day-to-day support runs through in-app messaging for questions, workflow help, and issue reporting. An Operations team handles ongoing follow-through, billing operations, and recurring platform tasks. When a reported item requires technical changes, Support and Operations coordinate directly with Engineering.
The platform is monitored for 99.9% production availability. Customer Success monitors adoption after launch, incorporates feedback, and supports expansion as your practice grows.
Timeline depends on integration complexity and your team's availability. Implementations without deep EMR or PMS integrations move quickly once practice and payer data is confirmed. Integrations and IT security review may extend the timeline based on stakeholder availability and testing requirements.
Manta provisions the tenant and core infrastructure without requiring access to your environment during platform setup. Where EMR or PMS integration is required, your IT team coordinates access, security review, and test workflows with explicit approval required before any data connection is established.
For implementations without deep integrations, the IT commitment is minimal. Where integration is required, your IT team coordinates on data flows, security requirements, and testing. Manta manages the connection on our side.
Manta monitors early usage, resolves workflow issues, and supports expansion to additional locations or use cases. Day-to-day support runs through in-app messaging. An Operations team handles ongoing follow-through and platform tasks. Customer Success monitors adoption and incorporates feedback over time.
Yes. Manta maintains 99.9% production availability with a structured incident management process and defined roles for fast resolution and stakeholder communication.
Say goodbye to faxes, lengthy phone calls, and tedious RCM admin.
